Man and Van Harringay Terms and Conditions

These Terms and Conditions set out the basis on which Man and Van Harringay provides man and van, removals, collection, delivery, and related services within the United Kingdom. By booking or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before making a booking.

1. Definitions

In these Terms and Conditions, the following expressions have the meanings given below:

1.1 "Company" means Man and Van Harringay.

1.2 "Customer" means any individual, partnership, company, or other entity that books or uses the services of the Company.

1.3 "Services" means any man and van, removal, transport, collection, delivery, loading, unloading, packing, or related services provided by the Company.

1.4 "Vehicle" means any van or other vehicle used by the Company to provide the Services.

1.5 "Booking" means any order or request by the Customer for Services, whether made by telephone, online, or in any other form accepted by the Company.

1.6 "Work Address" means the collection, loading, delivery, unloading or any other address at which the Services are to be performed.

2. Scope of Services

2.1 The Company provides man and van and removal services for domestic and commercial customers, including but not limited to local moves, smaller relocations, single-item and multi-item transport, and related assistance.

2.2 The exact scope of the Services, including the date, time, vehicle size, number of staff, and any additional services, will be agreed at the time of Booking.

2.3 The Company reserves the right to refuse to transport any goods that, in its reasonable opinion, are unsafe, illegal, or unsuitable for transportation.

3. Booking Process

3.1 Bookings must be made directly with the Company using an accepted booking method. A Booking is only confirmed once the Company has accepted it and provided a confirmation.

3.2 The Customer is responsible for providing accurate and complete information at the time of Booking, including:

(a) Full collection and delivery addresses.
(b) Accurate details of access, including floors, lifts, parking restrictions, and any potential difficulties.
(c) A clear description and estimated volume or list of items to be moved.
(d) Any items that require special handling, dismantling, or reassembly.
(e) Any time restrictions, building management rules, or loading bay requirements.

3.3 The Company may adjust the quoted price or apply additional charges if the information provided at the time of Booking is incomplete or inaccurate, or if the circumstances on the day differ significantly from those described.

3.4 By making a Booking, the Customer confirms that they have the authority to enter into this agreement and, where acting on behalf of a third party or business, that they are duly authorised to do so.

4. Quotations and Pricing

4.1 All quotations are based on the information supplied by the Customer and are subject to these Terms and Conditions.

4.2 Quotations are normally provided on an hourly rate or fixed-fee basis. The applicable pricing structure will be stated at the time of Booking.

4.3 Quotations do not include additional charges arising from:

(a) Delays not caused by the Company, including waiting for keys, paperwork, or access.
(b) Additional items not declared at the time of Booking.
(c) Extra journeys or diversion to additional addresses.
(d) Inadequate access, including long carries, stairs, or unsuitable lifts.
(e) Congestion charges, tolls, parking fees, or penalty charges (where caused by instructions from the Customer or lack of suitable parking provided).

4.4 The Company reserves the right to review and adjust its prices at any time. Any change will not affect confirmed Bookings already priced and accepted, except where the Customer's information or requirements have changed.

5. Payments

5.1 Unless agreed otherwise in writing, payment is due in full either in advance of the Service or immediately upon completion of the Service, depending on the payment terms communicated at the time of Booking.

5.2 The Company accepts payment methods as notified to the Customer at the time of Booking. The Customer must ensure that sufficient funds or credit are available.

5.3 For hourly rate bookings, charges are calculated from the agreed start time or the arrival of the Vehicle at the first Work Address, whichever is earlier, until completion of the Service at the final Work Address.

5.4 If payment is not received when due, the Company reserves the right to:

(a) Suspend or refuse to provide further Services.
(b) Charge reasonable late payment interest and recovery costs in accordance with applicable law, particularly for business Customers.

5.5 Any queries relating to an invoice or charge must be raised in writing within seven days of the invoice date. After this time, the invoice will be deemed accepted.

6. Cancellations and Changes

6.1 The Customer may cancel or amend a Booking by giving notice to the Company.

6.2 The following cancellation terms apply, unless otherwise stated in writing by the Company:

(a) If the Customer cancels more than 48 hours before the scheduled start time, any deposit paid may be refunded or credited, less any reasonable administrative costs.
(b) If the Customer cancels within 24 to 48 hours of the scheduled start time, the Company may retain a reasonable proportion of the quoted price or deposit to cover allocated resources and loss of opportunity.
(c) If the Customer cancels within 24 hours of the scheduled start time, or fails to be present or contactable at the agreed time and place, the Company may charge up to 100% of the quoted price.

6.3 If the Customer wishes to change the date, time, or scope of the Services, the Company will use reasonable efforts to accommodate the request but cannot guarantee availability. Changes may result in revised pricing.

6.4 The Company reserves the right to cancel or postpone a Booking due to circumstances beyond its reasonable control, including severe weather, vehicle breakdown, staff illness, road closures, or safety concerns. In such cases, the Company will notify the Customer as soon as reasonably possible and will either reschedule the Service or provide a refund of any amounts paid for the affected Booking. The Company will not be liable for any consequential or indirect losses arising from such cancellations.

7. Customer Responsibilities

7.1 The Customer is responsible for:

(a) Ensuring that items are suitably packed, unless packing services have been separately agreed.
(b) Properly securing fragile and valuable items and clearly labelling them as fragile.
(c) Obtaining any permissions, permits, or authorisations required for parking, access, or entry to the Work Address.
(d) Providing safe and suitable access at all addresses, including clear hallways, stairways, and entrances.
(e) Supervising loading and unloading where necessary and ensuring that nothing is left behind.

7.2 The Customer must not request the Company or its staff to undertake any activity that is unsafe, illegal, or outside the agreed scope of the Services.

7.3 The Customer must ensure that children and pets are kept away from areas where loading and unloading are taking place for safety reasons.

8. Items Not Accepted for Transport

8.1 Unless expressly agreed in writing before the Booking, the Company does not transport:

(a) Hazardous, flammable, explosive, illegal, or toxic materials.
(b) Weapons, ammunition, or similar items.
(c) Livestock or live animals.
(d) Perishable goods requiring controlled temperatures.
(e) Cash, jewellery, precious metals, or high-value items such as fine art or antiques beyond normal household goods.

8.2 If such items are transported without the Company's knowledge, the Company shall have no liability for loss or damage to them and the Customer shall be responsible for any resulting claims, costs, or damages.

9. Liability and Limitations

9.1 The Company will exercise reasonable care and skill in providing the Services. However, the Company's liability is subject to the limitations set out in these Terms and Conditions.

9.2 The Company's total liability for loss of or damage to goods, whether arising from negligence, breach of contract, or otherwise, shall not exceed a reasonable amount proportionate to the value of the affected items and the price paid for the Services, subject to any applicable statutory rights.

9.3 The Company shall not be liable for:

(a) Loss or damage that arises from the Customer's own acts or omissions, including inadequate packing or labelling.
(b) Loss or damage to items that were already damaged, worn, or defective before the Service.
(c) Loss of profits, loss of business, loss of opportunity, or any indirect or consequential loss.
(d) Delay or failure to perform caused by events beyond the Company's reasonable control, including traffic, accidents, weather, or road conditions.

9.4 The Customer should inspect goods as soon as reasonably possible after the completion of the Service. Any visible loss or damage that the Customer believes has been caused by the Company must be notified to the Company in writing within 48 hours of completion. Failure to do so may affect the Company's ability to investigate and may limit any potential liability.

9.5 Nothing in these Terms and Conditions limits or excludes the Company's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot legally be limited or excluded.

10. Access, Parking, and Delays

10.1 The Customer is responsible for arranging suitable parking for the Vehicle at all relevant addresses and for any associated costs.

10.2 If suitable parking is not available, the Company may, at its discretion, either refuse to proceed or park as close as reasonably possible. Any parking fines or penalties incurred as a result of the Customer's instructions or failure to secure suitable parking may be charged to the Customer.

10.3 The Company will make reasonable efforts to arrive at the agreed time but cannot guarantee exact arrival times due to external factors such as traffic conditions. The Company is not liable for losses arising from reasonable delays.

10.4 The Company reserves the right to charge for waiting time caused by delays outside its control, including but not limited to waiting for building access, keys, or the arrival of the Customer.

11. Waste, Disposal, and Environmental Regulations

11.1 The Company operates in accordance with relevant UK waste and environmental regulations. The Company is not a general waste disposal contractor and will only remove waste items where this has been agreed in advance and is compliant with applicable regulations.

11.2 The Customer must not present for removal any waste materials that are hazardous, controlled, or require special handling or licensing, unless such arrangements have been specifically agreed with the Company in advance.

11.3 Where the Company agrees to remove unwanted items or waste as part of the Service, the Customer confirms that they have full authority to dispose of such items and that the items do not breach any legal or environmental restrictions.

11.4 Any additional charges arising from the disposal of items, including recycling fees, special handling, or third-party charges, will be the responsibility of the Customer unless otherwise agreed in writing.

12. Insurance

12.1 The Company maintains appropriate insurance cover in respect of its legal liabilities in providing the Services.

12.2 The Customer is strongly advised to maintain suitable insurance for their own goods, including during transit and handling, especially for high-value items.

12.3 The existence of insurance does not extend the Company's liability beyond the terms set out in these Terms and Conditions or any specific policy terms that may apply.

13. Complaints and Dispute Resolution

13.1 If the Customer is dissatisfied with any aspect of the Service, they should contact the Company as soon as possible, providing full details of the issue.

13.2 The Company will investigate complaints in a fair and timely manner and will aim to resolve issues by explanation, corrective action, or, where appropriate, a goodwill gesture or partial refund.

13.3 If a dispute cannot be resolved directly, both parties agree to consider mediation or another form of alternative dispute resolution before resorting to court proceedings, where this is appropriate and cost-effective.

14. Data Protection and Privacy

14.1 The Company will collect and process personal information from the Customer only to the extent necessary to provide the Services, manage Bookings, and comply with legal obligations.

14.2 The Company will take reasonable steps to keep such information secure and will not sell or share personal data with unrelated third parties except where required for the performance of the Services or by law.

15. Variation of Terms

15.1 The Company may update or amend these Terms and Conditions from time to time. The version in force at the time of the Customer's Booking will apply to that Booking.

15.2 Any variation to these Terms and Conditions requested by the Customer will only be effective if agreed in writing by the Company.

16. Governing Law and Jurisdiction

16.1 These Terms and Conditions and any dispute or claim arising out of or in connection with them, or their subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales.

16.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the Services provided by the Company.

By proceeding with a Booking or using the Services of Man and Van Harringay, the Customer confirms that they have read, understood, and agree to be bound by these Terms and Conditions.



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We Offer the Best Prices for the Best Man and Van Harringay Services!

We are delighted to be able to offer our customers amazing removal, storage and packing services in N4 at some of the best rates in the industry. As one of the industry leaders, this remarkable feat has meant that we’re often inundated with calls from business owners and home owners who need a professional, established company to relocate them into the local area. We also regularly hold a number of special offers and discounts on our man and van services, so get in touch with our man and van Harringay team and you could end up nabbing yourself a bargain.

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Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Harringay Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 189 Seven Sisters Rd
Postal code: N4 3NG
City: London
Country: United Kingdom

Latitude: 51.5626780 Longitude: -0.1095340
E-mail:
[email protected]

Web:
Description: Harringay, N4 is where you can benefit from our excellent offers. You have to only give us a call and talk with our attentive consultants.
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